Frequently Asked Questions
How do I know if an online service is for me?
Our comprehensive packages mean you'll be given all the information required to go ahead and create your new space. Whilst the service is online, we are only an email or phone call away to help.
Whilst many of our clients come to us because they don't know where to start, or aren't feeling confident pulling a look together, by the end of the process they feel equipped and ready to go shopping and engage any necessary trades.
We see our process as a collaboration between designer and client, and love to work with people who want to be involved and hands on throughout the process.
How long does the process take?
When purchasing a package from Assembly Interiors, it is normally a two week period after we receive your brief before you'll receive your concepts.
There are times when our bookings are full, and we will always be upfront with you before purchase as to the expected timeline to undertake your project.
Can you use some of my existing pieces or does everything have to be brand new?
A mix of old and new brings harmony and personality to a space, and we will work hard to incorproate them into our designs.
How do I know I'm getting value for money?
Being an online service means we provide you with all the information required to create your new space. As a result, we don't buy products or engage suppliers on your behalf - meaning there are no hidden mark ups or commissions for using certain providers.
Can you work to any budget?
Yes and no!
Being an online service, means you have the freedom to purchase our recommendations when the time is right for you. You don't have to do everything all at once, meaning you can spend your budget when suitable to you, giving you more time to work towards your goals.
We are always upfront if we don't feel we can achieve your dreams within your proposed budget. We may suggest a refresh rather than a renovation for example, and will help guide you on what realistic costs will look like for your project.
We like to think our offering is affordable and realistic. We will never specify only high end items or conversely, low end retailers. We work to find a balance of products to maximise your budget and results.
Will you make edits to the concepts if I'm not happy?
As part of our Design Consult package, we include two revisions and direct contact to ensure you are satisfied. We want you to love your new space for years to come and will work through your feedback after the initial concept is presented to refine any items before our final presentation to you.
Whilst we do not offer revisions as part of The Colour Consult or The Style Consult packages, we of course will help with any follow up questions you have.
What areas do you service?
We are based on the beautiful Mornington Peninsula and service Australia wide.
If you are international, please get in touch to see how we can help.
Do you offer any other services?
Yes, in addition to our online services, we can assist with many aspects of your project - get in touch to see how we can help!
Why should I hire an Interior Designer?
With our expertise and industry knowledge, hiring an Interior Designer will:
+ increase the value of your home
+ help to create a cohesive and functional space for you to love
+ stretch your ideas to create a unique space that fuses your personality and lifestyle
An Interior Designer saves you time and money, we know where to source products and materials specific to your requirements, taking the hassle out of multiple showroom visits and online research.
You can be assured of a confident approach to your space, eliminating costly design mistakes due to being well versed in scale, proportion, space planning and color theory.
What are your payment terms?
All packages require an upfront flat fee payment at time of engagement prior to your project commencing.
Each package is tailored to suit your requirements and objectives.
How do I know Assembly Interiors is the right business for me?
Our business is based on the values of honesty, loyalty, collaboration, sustainability and community. We look to collaborate with like minded individuals to produce outstanding results.
Take a look at our Instagram page to understand more about our aesthetic and how we work. Whilst we will never push a design style on to you, we do naturally have our own approach so it's important to understand our work and make sure this fits with your vision.